01 Adoption

Between pilot and practice: where AI in fleets really stands.

72% of DACH fleets are already using AI in some form. But only 45% have embedded it in daily operations.

45%active use
  • Active use 45%
  • Pilot projects 27%
  • In planning 19%
  • Not a topic 9%
  • Other 3%
Active use
45%
Pilot projects
27%
In planning
16%
Not a topic
9%
Other
3%

Active use by fleet size

Share running AI in daily operations

1–19 vehicles
42%
20–100 vehicles
44%
101–500 vehicles
54%
501+ vehicles
24%

Very large fleets move more cautiously; pilot projects dominate there (38%).

"Trying out an AI once is easy. The difference comes when it runs reliably on real fleet data and is cleanly embedded in existing systems. Only then does a test become a tool you can rely on every day."

Felix Schmidt
Shiftmove Chief Product and Technology Officer

So, what's holding others back?

02 Blockers

It's not the budget — it's the knowledge gap.

At 6%, budget is the smallest obstacle of all. The bigger brakes: missing know-how (23%), integration complexity (15%), lack of internal priority (14%), data-privacy concerns (13%) and lack of trust (12%).

Know-how is the most common gap, but it's also the easiest to close, with the right guidance at your side. That's where we come in.

Missing know-how
23%
Integration complexity
15%
Lack of internal priority
14%
Data-privacy concerns
13%
Lack of trust
12%
Unclear ROI
11%
Budget
6%
Other
5%
Missing know-how
23%
Integration complexity
15%
Lack of internal priority
14%
Data-privacy concerns
13%
Lack of trust
12%
Unclear ROI
11%
Budget
6%
Other
5%

Self assessment

Where does your fleet stand?

Pick the option that best describes your day-to-day.

Already a reality

The fleet management software Avrios automatically reads incoming documents (invoices, fines, inspection reports, etc.) and assigns them to the right vehicle or driver.

1.6m+
data points processed automatically every month
50%
fewer errors than manual entry

03 Control

The final word stays with the human.

84% insist that cost approvals and driver-related decisions stay with a human. No coincidence: in Germany, fleet managers can be held personally liable for violations of owner/keeper obligations.

Cost approvals
84%
Driver-related decisions
84%
Vehicle selection
58%
Damage cases
44%
Compliance checks
42%

Share insisting on human sign-off before the action is taken.

06 The role

Only 4% fear for their job. 90% expect it to change.

Hardly anyone expects to be replaced. Almost everyone expects the work to look different. The second chart shows why: the more a manager actually works with it, the more they rely on it.

"Are you afraid AI will replace your job?"

n = 167

No, not at all
23%
Rather no
57%
Mixed
16%
Rather yes
4%

Trust in AI recommendations

By maturity level · scale 1–5

Active use3.52
Pilot projects3.45
In planning3.36
Not a topic3.05

Mean trust rating, scale 1 (none) – 5 (full)

Trust rises with experience, from 3.05 among non-adopters to 3.52 among active users.

The role shifts toward strategy.

Away from manual admin, toward judgment calls. Asked which skill will matter most, fleet managers point to strategic thinking, ahead of pure tech know-how. The work itself is shifting too, with sustainability and ESG reporting now the single biggest new area of responsibility.

Most important future competency

Single choice · n = 211

Strategic thinking
38%
Data literacy
22%
Technology understanding
19%
Change management
12%
Communication skills
6%

07 Getting started

Your first automated task in 90 days.

Every finding so far points the same way: trust comes from use, and the role moves toward strategy once operational routine is off your plate. Here's a 90-day path to your first task running on its own.

1

Build the data foundation

Bring vehicle, driver and contract data together in one place.

2

Prioritize one task

The one with the most manual hours, then note the hours per week.

3

Automate it properly

One task done fully beats five done halfway; for example, auto-assign incoming documents or automate driver's-license checks.

From the field

The Avrios Post Office automatically assigns incoming fleet documents, saving 4 to 5 minutes per document, several days per month.

4

Define the approval point

AI prepares, a human decides on costs and people.

5

Measure the impact

After 90 days: compare the hours per week you've freed up.

Inside the report

More insights you will gain from the report.

What the numbers point to — and what it means for your day-to-day.

What you will learn:

  • What is automated today and what do fleet managers wish for next?
  • Are fleet managers afraid of being replaced by AI?
  • How will the fleet manager's role evolve — and what skills will matter most?
  • A 90-day roadmap to your first automated process.

Methodology

211 fully evaluable responses from fleet managers across Germany, Austria and Switzerland, collected March–May 2026. Everyone surveyed is an Avrios or Vimcar customer, so this group skews more digital than the market. Worth keeping in mind as you read the numbers.

Sample: 12% small fleets (1–19 vehicles), 49% medium (20–100), 29% large (101–500), 10% very large (501+).